Business Operations Specialist (UAE National)

Help AG is looking for a talented and enthusiastic UAE National to join us a Business Operations Specialist who will play a crucial role in ensuring the smooth operation of our business processes and office environment. This dual-role position along with Office Manager requires a versatile professional who can manage business operations efficiently while maintaining a well-organized and productive office space.

 

Responsibilities

• Business Operations 
  
  • Analyze and optimize business processes to improve efficiency and productivity. 
  • Collaborate with various departments to ensure seamless workflow and communication. 
• Office Management 
  
  • Manage office space and layout to ensure a functional and pleasant work environment. 
  • Manage administrative tasks such as filing, data entry, and correspondence. 
  • Oversee daily office operations, including maintenance, supplies, and equipment. 
  • Order and arrange refreshments and catering for visits and meetings. 
  • Keep control of supplies, stationery and equipment for office and replenish in time. 
  • Coordinate with vendors and service providers for office-related needs. 
  • Coordinate improvements and repair as required by coordinating internal and external teams. 
  • Oversee corporate contracts with service providers including maintenance, catering, etc. review / negotiation / renewal. 
• Visitor Management 
  
  • Take ownership of customer visits from A-Z and ensure a smooth experience from arrival till Departure; coordinate with internal and external parties as required.  
  • Greetings and guidance of visitors to our office. 
  • Ensure presentability of the office, facilities, and team. 
  • Remain available and attentive throughout the entire visit. 
• Administrative Support 
  
  • Research information as required; collect and analyze information; create reports. 
  • Arrange for employee office supplies, business cards, mobile phones as required.  
  • Manage employee enrollment in corporate (group) systems for access. 
  • Maintain appointment schedule, planning and scheduling meetings, conferences, teleconferences for executive management. 
  • Provide reference by developing and utilizing filing systems, recording meeting discussions.  
  • Assist with basic financial tasks, including petty cash management and expense tracking. 
  • Overseeing and agreeing corporate contracts with service providers including security, parking, cleaning, catering, etc. and review / negotiation / renewal. 
  • Vendor Management / Maintaining the site / Contacts.

 

Qualifications & Skills

• Emirati candidates with family book will be preferred for this role.
• Bachelor’s degree in business administration, management, or a related field. 
• Proven experience in business operations and office management. 
• Proficiency in Microsoft Office Suite and other relevant software. 
• Strong analytical and problem-solving skills. 
• Excellent organizational and multitasking abilities. 
• Open-minded, friendly, welcoming, and helpful attitude. 
• Very good and clear English. 
• Good Communication Skills for business requirements. 
• Reliability and strict confidentiality. 
• Flexible work approach, based on the job requirements.  
• Well-organized work style, highest accuracy. 
• Team player with high level of dedication.

 

Benefits

•  Health insurance with one of the leading global providers for medical insurance.
• Career progression and growth through challenging projects and work.
• Employee engagement and wellness campaigns activities throughout the year.
• Excellent learning and development opportunities.
• Inclusive and diverse working environment.
• Open door policy.

 

About Us

Help AG present in the Middle East since 2004, was strategically acquired by e& (formerly Etisalat Group) in 2020, hence creating a cybersecurity and digital transformation powerhouse in the region.

Help AG has firmly established itself as the region's trusted IT security advisor by remaining vendor-agnostic, trustworthy, independent, and maintaining its focus on all aspects of cybersecurity.

With best of breed technologies from industry-leading vendor partners, expertly qualified service delivery teams and a state-of-the-art consulting practice, Help AG delivers unmatched value to its customers by strengthening their cyber defenses and safeguarding their business.