Cyber Defense Lead

Help AG is looking for a Cyber Defense Lead who will be responsible for Workflow Management, Shift Handover, Escalation and Prioritization of Cyber Defense Services and Activities during an allocated Shift. This role is the primary technical and operational escalation point for Shift Analysts delivering Cyber Defense Services (e.g., Managed Detection and Response). This role is accountable to the Senior Director MSS Operations for delivery according to agreed SLAs and procedures.

 

 

 

• Degree in Computer Science, Information Systems, Electrical Engineering, or a closely related degree.
• Minimum of 8 years of hands-on experience in Security Operations Center (SOC) operations, including expertise in incident detection, response, threat hunting, team leadership, and security monitoring tools like SIEM, SOAR, and EDR solutions.
• Skills in Security Controls Operation, Incident Response, Security Operations, Managed Services, Threat Intelligence, Hunting and Vulnerability Management.
• CISSP, CISM, CISA (or equivalent experience).
• ITIL Accreditation (or relevant experience).
• Solid technical skills and understanding in Information Security Technologies (e.g., SIEM, NGFW, CTI, WAF), Delivery of Managed Services, Cyber Security Concepts and Standards.
• Demonstrated experience in effectively managing and mitigating Security Events, Threat, Attacks and Vulnerabilities.
• Solid background in Cybersecurity and understanding of Cyber Security tools, infrastructure, and systems.
• Outstanding Organizational Skills; Ability to lead and motivate skilled security professionals.
• Active listener; Excellent communication, presentation, and training skills.
• Customer and Team-focused attitude.
• Ability to interface with, and influence, Pre-Sales and Sales teams, to achieve agreed business outcomes.
• Flexible work approach, based on the job requirements.
• Strong interpersonal skills with the ability to collaborate well with others and reconcile differences among resources/departments.

• Health insurance with one of the leading global providers for medical insurance.
• Career progression and growth through challenging projects and work.
• Employee engagement and wellness campaigns activities throughout the year.
• Excellent learning and development opportunities.
• Inclusive and diverse working environment.
• Flexible/Hybrid working environment.
• Open door policy.